Ralph comes home in a rage; after driving a bus for the Gotham Bus Company for nine years, he's been told to turn in his uniform. He is incensed, frustrated, and humiliated, and the loss of income has him bordering on panic--he actually suggests to Alice that they move in with her parents until he gets another job. Norton comes down to pick up Ralph to go bowling and, as only he can, he makes Ralph feel worse while trying to cheer him up. Ralph feels cheated and betrayed -- both by life and by J. J. Marshall, president of the bus company--so he decides to write Marshall a letter to tell him how he feels after being fired after nine years of loyal service. Norton writes what Ralph dictates. His opening line: "You dirty bum," delivered with such conviction by Ralph that it sounds as if he invented the insult for the occasion. After calling Marshall a miserable low-life and a few other things, he tells Norton to sign the letter "Respectfully yours, etc., etc." (thetvdb.com)